Another reason why you don't want to keep your funds in an exchange

Today I Logged into my OKX account after few years, tried verification and out of nowhere, the support prompted me to give up my funds voluntarily. Is this a joke?

Ignore the amount for now, as it is not important here. But wouldn't this just be the loss of trust in these exchanges?

I tried posting on their sub and they denied it.

According to their policies:
OKX is one of the larger centralized crypto exchanges globally. While exchanges can:

• Freeze accounts
• Restrict withdrawals
• Request KYC (identity verification)
• Lock funds due to compliance or sanctions reviews

They do not have a standard policy where users are asked to “voluntarily surrender” funds.