Bybit account frozen for 7+ weeks without any explanation

My account (UID: 113623867) has been frozen since June 25, 2026. That's over 7 weeks now.

Timeline:

June 25 — account frozen, Compliance Ticket opened (Appeal ID: W202606256C7CC0FB0DFB069460453A), promised a response "within 48 hours." Never updated since. Multiple support tickets — only templated replies: "under review by our Compliance team," "no additional documents required," "unable to provide a timeline." Posted publicly on X and Trustpilot — got the same templated response there too. Filed a formal complaint with AFSA (Astana Financial Services Authority), since Bybit Limited is licensed under AIFC (Kazakhstan). AFSA responded that my account isn't actually held under that entity — it's under Bybit's global structure, which AFSA has no jurisdiction over. They forwarded my complaint to "Bybit Global," which appears to be a courtesy referral with no actual authority behind it. Sent multiple direct emails to [email protected] asking for: (1) the reason for the review, (2) whether any documents are needed, (3) a timeline, (4) which legal entity actually holds my account. Silence on all of it.

I'm not the only one — Trustpilot and this sub are full of nearly identical stories: indefinite "compliance reviews," no documents requested, no timeline given, no real answer from anyone.

At this point I just want a straight answer: what's actually being reviewed, and when will it end. Sharing this in case others are going through the same thing, and in case it prompts an actual response from someone at Bybit who can look into it.

Any ideas what to do in this situation?